Privacy Policy

BR Interiors (“we”, “us”, “our”) operates the website https://www.brinteriors.in and offers interior design services in Pune, Maharashtra, India. This Privacy Policy explains how we collect, use, and protect personal information you share with us.

By using our website, contacting us, or submitting a form (including Google Ads lead forms or our website contact form), you agree to the practices described below.

1. Information we collect

We collect the following information when you contact us or submit a form:

• Contact details: full name, phone number, email address
• Project details: home type (1BHK / 2BHK / 3BHK / 4BHK+ / Villa), locality (Wakad, Hinjewadi, Baner, Kharadi, Hadapsar, Viman Nagar, Kothrud, Aundh, or other Pune areas), project timeline, budget range
• Technical data: IP address, browser type, device type, pages visited, referral source — collected automatically via cookies and analytics tools (Google Analytics, Google Ads conversion tracking, Meta Pixel)
• Communication records: call recordings (where legally permitted and disclosed), WhatsApp messages, emails between you and our team

2. How we use your information

We use your information to:

• Respond to your enquiry and schedule a free site visit or studio meeting
• Prepare quotes, 3D designs, and project proposals
• Communicate updates about your project via phone, WhatsApp, email, or SMS
• Improve our website, advertising, and services
• Measure the effectiveness of our advertising campaigns (including Google Ads and Meta Ads)
• Comply with legal obligations under Indian law

3. Sharing your information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (e.g., CRM, email, cloud hosting, analytics)
• Advertising platforms (Google, Meta) for conversion measurement and remarketing — only in hashed/anonymised form where applicable
• Project subcontractors (e.g., modular kitchen vendors, civil contractors) when necessary to deliver your project, and only with your knowledge
• Legal authorities when required by Indian law

4. Data retention

We retain your enquiry data for 24 months from your last interaction. Project records of completed clients are retained for 7 years for warranty, accounting, and statutory compliance under Indian law.

5. Your rights (under the Digital Personal Data Protection Act, 2023)

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (subject to retention requirements above)
• Withdraw consent for marketing communication at any time
• Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, email us at info@brinteriors.inwith the subject line “Privacy Request”.

6. Cookies and tracking

Our website uses cookies and similar technologies for:

• Essential site functioning
• Analytics (Google Analytics) to understand visitor behaviour
• Advertising (Google Ads, Meta Pixel) to measure ad performance and serve relevant ads to you on other sites

You can disable cookies in your browser settings. Note that disabling them may affect site functionality.

7. Third-party links

Our website and ads may link to third-party sites (e.g., our Instagram, Google Business Profile). We are not responsible for the privacy practices of those sites.

8. Children's privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the most recent change. Material changes will be communicated via the website.

10. Contact us

For any privacy-related questions: